Dragonfly Teas

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Terms and ConditionsWe do hope that this long list of terms and conditions does not prevent you from enjoying our web-site. All are legally required, norms for shopping on-line or recommended by web certification bodies. However, if you have any queries on these terms and conditions, then please do not hesitate to e-mail us. AcceptanceAs is the norm with shopping on-line, when ordering from this website you are indicating that you accept the terms and conditions. So we would suggest that you read them carefully and print a copy for future reference.Information and ImagesThe intention is that all the information on this website is up to date and is as accurate as possible. However we cannot guarantee the reliability of the information contained within its pages.PricingIn the event that a product is listed at an incorrect price due to typographical error or tax changes, we have the right to refuse or cancel any orders listed at the incorrect price, whether or not your order has been confirmed. If the credit card has been charged we will immediately credit your card account, including delivery charges.

On your order you must provide us with exact billing address, which will be the address that your credit card bank has on file for you. Incorrect information may cause a delay in processing your order. Your order can only be processed once authorisation of your credit card has been received. Overseas ShippingWhilst we try to post at competitive rates, these do vary from time to time. In this event we will advise you of any unforeseen changes before dispatch.Please note that Customs Regulations vary from country to country and may affect delivery. AvailabilityAll products are subject to availability and may be withdrawn at any time. If goods cannot be supplied, you will be refunded any money received as payment. Privacy PolicyWe will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.

We collect information about you for two reasons:
- to process your order
- to provide you with updates about our services

You can opt out of receiving our marketing material at any time by replying to any email we send.We will never collect sensitive information about you without your explicit consent. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser, which you can usually modify to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should email us.Credit Card SecurityShopping with us is safe and secure. All credit card numbers are encrypted in the software when your order is placed using 128 bit encryption.

Our site uses industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. In this way, information passed between your computer and us cannot be read in the unlikely event of someone intercepting it. Credit or Debit card transactions are secure.

We will only accept orders using Secure Socket Layer (SSL) technology. This means you cannot inadvertently reveal personal information by using an unsecured connection. The latest versions of Microsoft Internet Explorer (3.0 and up) and Netscape Navigator (3.02 and up) both support this secure connection.Dragonfly Teas Limited is a company registered in England and Wales with company number: 05389000 Vat Number: GB 340 2011 30Dragonfly Tea
PO Box 125
Newbury
Berkshire
RG20 9LYinfo@dragonflyteas.comTelephone: +44 (0) 1635 278 648 The Site and its UseThe Dragonfly Teas Web site is owned and provided by Tea Times Trading Limited. Please feel free to browse the Site; however, your access to and use of the Site is subject to these Terms and all applicable laws. You shall use the Site for lawful purposes only. You shall not post or transmit through the Site any information or material which violates or infringes, in any way, the rights of others, or which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane, harassing, or otherwise objectionable. Nor shall you post or transmit through the Site any information or material which encourages conduct that would constitute a criminal offense, give rise to liability or otherwise violate any law or administrative ruling or guidelines, is in violation of these Terms, or which, without Tea Times Trading's prior written approval, contain advertising or any solicitation with respect to products or services. Any conduct by you that, in Tea Times Trading's opinion, restricts or inhibits any other user from using or enjoying the Site will not be permitted.The Site contains information and materials, including but not limited to, text, software, photos, video, graphics and audio, (collectively "Materials") which are derived in whole or in part from information and materials supplied by Tea Times Trading and other sources, and are protected by international copyright, trademark and other laws and the entire content of the Site is copyrighted as a collective work under the United Kingdom's Copyright Laws. Tea Times Trading owns the copyright in the overall selection, coordination, arrangement and enhancement of such content, and owns the rights in, or license to use, the individual components of such content. Materials may not be copied, reproduced, republished, modified, uploaded, posted, transmitted or distributed in any way or decompiled, reverse engineered or disassembled, including but not limited to the text, images, audio and/or video, as well as any software (including but not limited to any images or files incorporated in or generated by the software or data accompanying such software), except that you may download one copy of the Materials on any single computer for your personal, non-commercial use only, provided you keep intact all copyright, trademark and other proprietary notices and make no change in or deletion of author attribution. This limited authorization is not a transfer of title in the Materials and by your use of the Site, you acknowledge that you do not acquire any license, ownership or other rights to the Materials. Modification of the Materials or use of the Materials for any other purpose is a violation of Tea Times Trading's or such other sources' copyright, trademark and other proprietary rights and may violate other laws. The use of any such Materials on any other Web site or networked computer or environment is prohibited without Tea Times Trading's express written consent. If you breach any of these Terms, your authorization to use the Site automatically terminates and you must immediately destroy any downloaded or printed Materials. DisclaimerThe site and materials and related communications are provided "as is" without any representations or warranties, express or implied, of any kind, including, but not limited to, warranties, non-infringement, or fitness for particular purpose. Some jurisdictions do not allow for the exclusion of implied warranties, so the above exclusions of implied warranties may not be applicable under certain circumstances. Tea Times Trading also does not warrant the accuracy or completeness of the materials, including but not limited to the reliability of any advice, statement or other information displayed or distributed through the site. You acknowledge by the use of the site that any reliance on any such materials, advice, statement or information shall be at your sole risk.Tea Times Trading assumes no responsibility, and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the site (including any bulletin board and chat room) or your downloading of any materials from the site. Third-Party SitesTea Times Trading may provide as a convenience to you, links to Web sites operated by other entities and persons, but makes no representations whatsoever about any other Web site which you may access through this one. Any link to a non-Tea Times Trading Web site does not mean that Tea Times Trading endorses or accepts any responsibility for the content, or the use of such Web site. If you use these sites, you do so at your own risk. Tea Times Trading makes no warranty or representation regarding, and does not sponsor or endorse, any linked Web sites or the information or materials appearing thereon or any of products and services described thereon. Furthermore, links do not imply that Tea Times Trading is affiliated or associated with, or that any linked site is authorized to use any trademark, trade name, logo, or copyright of Tea Times Trading.Third Party Content

Any opinions, statements, services, offers or other information or content expressed or made available in the Site by any third party are those of the respective author(s) or distributor(s) and not of Tea Times Trading.

Limitation of Liability

Your use and browsing of the Site is at your risk. If you are dissatisfied with any of the Materials contained in the Site, or with any of these Terms, your sole and exclusive remedy is to discontinue accessing and using the Site. Under no circumstances will Tea Times Trading, its suppliers or other third parties mentioned at, or involved in creating, producing, or delivering the site be liable for any direct, incidental, consequential, indirect, special or punitive damages whatsoever (including without limitation, costs and expenses of any type incurred, lost profits, lost data or programs, and business interruption) arising out of your access to, use, inability to use or the results of use of the site, any web sites linked to the site, or any materials contained at any or all such sites (including but not limited to those caused by or resulting from a failure of performance; error; omission; linking to other web sites; interruption; deletion; defect; delay in operation or transmission; computer virus; communication line failure; or destruction, unauthorized access to, alteration of, or use of any computer or system), whether based on warranty, contract, tort, negligence, strict liability, or any other legal theory and whether or not Tea Times Trading was advised of the possibility of such damages. Tea Times Trading shall have no liability or responsibility for any acts, omissions, or conduct of any user or other third party.